Privacy policy

Privacy Policy

Your Privacy and the Security of Your Personal Information is Important to Us

Welvara values its customers and visitors and respects your concerns regarding privacy, data protection, and online security. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and customer support.

This Privacy Policy applies to:

  • Our website

  • Mobile platforms

  • Online shopping services

  • Marketing and promotional activities

  • Customer support interactions

By accessing or using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.

CHANGES TO THIS PRIVACY POLICY

As we continue to improve our website, services, and technologies, this Privacy Policy may be updated from time to time.

We encourage users to review this page periodically to stay informed about our latest privacy practices. Continued use of our website after any updates constitutes your acceptance of the revised Privacy Policy.

INFORMATION WE COLLECT

Welvara may collect personal information including but not limited to:

  • Full name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Payment information

  • Order history

  • Product preferences

  • Device and browser information

  • IP address and website usage activity

You may provide information when you:

  • Create an account

  • Place an order

  • Subscribe to newsletters

  • Participate in promotions or surveys

  • Contact customer support

  • Apply for jobs or partnerships

We may also automatically collect certain technical information when you visit our website.

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Improve website functionality and user experience

  • Send order updates and service notifications

  • Share promotional offers and marketing communications

  • Prevent fraud and unauthorized transactions

  • Conduct analytics and internal business operations

Welvara does not sell your personal information to third parties.

SHARING OF INFORMATION

We may share your information only with trusted third parties such as:

  • Payment gateway providers

  • Shipping and logistics partners

  • Technical and website support providers

  • Marketing and analytics service providers

These partners are required to keep your information confidential and use it only for authorized business purposes.

We may also disclose information:

  • To comply with legal obligations

  • To prevent fraud or misuse

  • During mergers, acquisitions, or business restructuring

COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Remember user preferences

  • Improve website performance

  • Analyze website traffic

  • Personalize shopping experiences

You may choose to disable cookies through your browser settings, though certain website features may not function properly.

DATA SECURITY

We implement reasonable physical, technical, and administrative security measures to protect your personal information.

These measures may include:

  • Secure servers

  • Firewall protection

  • Encryption technologies

  • Restricted employee access

While we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

Welvara is not responsible for the privacy practices or content of third-party websites. Users are encouraged to review their privacy policies separately.

MARKETING COMMUNICATION PREFERENCES

You may choose to opt out of receiving promotional emails, SMS, or marketing communications at any time by:

  • Clicking the unsubscribe link

  • Updating account preferences

  • Contacting customer support

However, we may still send transactional or service-related communications regarding your orders or account.

ACCESS & UPDATE OF PERSONAL INFORMATION

You may request access to, correction of, or updates to your personal information by contacting our customer support team.

Keeping your information accurate helps us provide better services and order support.

CHILDREN’S PRIVACY

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

INTERNATIONAL USERS

This Privacy Policy is governed by the laws applicable in India.

If you access the website from outside India, you consent to the transfer, storage, and processing of your information in India.

MERGERS & BUSINESS TRANSFERS

In the event of a merger, acquisition, restructuring, or sale of business assets, customer information may be transferred as part of the business transaction, subject to appropriate confidentiality protections.

CONTACT US

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Customer Support Team
Email: support@welvara.com
Phone: +91-9953563253

TRADEMARK NOTICE

Welvara and related logos, designs, and branding elements are trademarks and intellectual property of their respective owners.